Eligibility for Returns & Replacement
Customers have the right to Refund and Returns Policy or replace any purchased items within 7 days of receipt if they are defective, damaged, or if an incorrect product was received.
Items must be in their original condition, including original packaging, unused, and with all tags still attached to qualify for a return.
Non-Returnable Items
Items are not eligible for return or replacement if they have been used or damaged by the customer.
Process
- Initiation: Contact our customer support at contact@kamandal.in with your order details and the issue (defective, damaged, or incorrect item).
- Approval: Await confirmation and approval from our team. Upon approval, you will receive instructions on how to proceed.
- Shipping: Attach the prepaid shipping label provided by www.kamandal.in to your return package and drop it off at the designated shipping center.
- Refund: If refund is approved, it will get processed and a amount will be credited to your original method of payment within 5-7 business days.
- Replacement: If the customer has chosen a replacement, it will be shipped once we have received the product. The replaced item will be delivered within 4 days.
Quality and Authenticity Guarantee
Authenticity
Kamandal guarantees the authenticity of all products sold on our website. We ensure that all items are sourced from reputable suppliers and are of the highest quality.
Quality
Our commitment to quality means that every product meets stringent standards before being offered to our customers. We stand behind the quality of our products and strive to deliver only the best.
Note: While Kamandal ensures the quality and authenticity of each product, we do not guarantee that customers will experience specific benefits associated with the products. The effectiveness of the products can vary widely based on individual use and circumstances. No returns or replacements are available under this issue category.
Contact Information
For any queries or further assistance regarding our return, exchange, or quality policies, please contact us via:
- Email: contact@kamandal.in
Our customer support team is available to assist you with any issues or questions you may have regarding your purchase, return, or exchange.